Alumni Stories: Deniece Tan, A HealthTech professional looking to take inspiration from the Fintech landscape

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Deniece Tan has worn many hats over the past 13 years. Initially an art director, she has since undergone two major career switches: first she ran her own consultancy service for the industrial sector and now she’s working for a HealthTech agency as a Senior Systems Analyst. It is clear that contrary to travelling in a straight line, Deniece has taken an iterative approach in building a career portfolio as well as acquiring a comb-shaped skill set.

“Healthcare is undergoing its own flavour of digital transformation and it could take a page or two from Finance as both sectors are heavily regulated.”

Deniece Tan, Business Transformation Consultant and Senior Systems Analyst in HealthTech

CFTE: What motivated you to learn about Open Banking and Platforms?

Open Banking is an exciting space with countless innovative use cases. As someone who began going cashless since 2015, the landscape has made vast transformations and in the form of unmeasurable convenience. For this to be possible, robust platforms have had to be engineered to support this leap in success and I couldn’t help but to be curious about the inner workings.

Finance has always been at the forefront of developing society, especially with advances in technology as the catalyst. Undeniably, the topics taught in the course would be suitable for anyone who possesses a keen interest in business. For learners outside of Fintech, we can borrow the ingenuity in the concepts shared and adapt it for emulation in our own domains. I believe it all begins with a spark of curiosity and a strong desire for continuous improvement in our professional work.

CFTE: Seeing that you’re working in HealthTech, how has CFTE and the course supported your professional development?

Deniece: Picking up complimentary skills has always served me well through the course of my professional life. So when I saw CFTE offering high quality Fintech courses at an affordable rate, I was really excited at having access to knowledge otherwise only available through a programme with a longer time commitment. In fact when I took the courses, I found many concepts could be referenced to and introduced to my line of work.

CFTE: How have you applied the skills and knowledge acquired through the courses?

Deniece: I read all the course materials, regardless if it was a 3 page online article or a 50-page report, because I found that the devil is in the details. Healthcare is undergoing its own flavour of digital transformation and it could take a page or two from Finance as both sectors are heavily regulated and deal with critical client data that should be secure.

The development of Open Banking platforms in tandem with changing regulations was fascinating to read and strung many relevant concepts together. On the tech side, the material on APIs were immensely helpful for me as I could relate better when speaking to my agency’s enterprise architect.

CFTE: What did you enjoy the most when learning about Open Banking and Platforms?

Deniece: The Open Banking & Platforms Specialisation was definitely a deep dive for me into the world of Fintech. I was pleasantly surprised at how comprehensive the online learning material was and the courses were planned superbly well, bringing me a broad yet deep exposure of the topic.

As a tech enthusiast and a visual person, my most enjoyable course was Technology & Security by Stephan Murer. There were clear diagrams of use cases on how the tech and the APIs worked. It was pretty cool! Apart from that, the courses on business models and regulations were delivered well and easy to grasp. I particularly appreciated the diverse insights from the expert interviews and the end chapter knowledge checks.

CFTE: And finally, if you could describe yourself in less than 3 words, what would they be?

Deniece: Reinventing relentlessly. 

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