CFTE as a knowledge partner with Fintech Surge 2024, we absorbed so many valuable insights at the intersection of technology, regulation, and workforce training, underscoring the importance of compliance, cybersecurity, and upskilling in shaping the future of fintech. Whether it’s the evolving role of neobanks, the increasing threat of cyberattacks, or the critical need for lifelong learning, the experts’ conversations emphasised proactive strategies for success in the financial sector.
Neobanks: Are They Proving to Be “The One”?
Moderator: Gabrielle Inzirillo
Panelists: Rochak Agrawal, Azra Ahmed, Ed Aitken, Ben Leakey
The rise of neobanks has sparked a discussion on whether these digital-first institutions are truly the future of banking. A critical point raised during the panel was the role of regulatory sandboxes. While sandboxes provide a cost-effective testing ground for startups, they may offer a false sense of security. The transition from sandbox environments to the real-world regulatory landscape can be harsh, often leading to companies having to rethink their product strategies.
The experts discussed the ideal approach is to integrate compliance guidelines at every product development stage. By doing so, neobanks can better navigate the complex web of regulations that differ from region to region. This proactive strategy ensures that compliance is integrated into the product from the outset, rather than being an afterthought.
Key takeaway: To minimise regulatory shocks, companies must have a robust compliance strategy intertwined with product design. Early dialogue with regulators, particularly in markets like the UAE’s ADGM, is crucial.
Fortifying Financial Frontiers: Cybersecurity for Digital Banking Panel
Moderator: Jason Mikula
Panelists: Brian Byagaba, J. Paul Haynes, Michael Marcotte, Hartnell Ndungi, Tim Theuri
In today’s digital landscape and rise of AI technology, the threat of cyberattacks is an ever-present concern. The panel emphasised that AI-powered hacking tools are making it easier for even unskilled individuals to exploit vulnerabilities in financial systems.
Michael Marcotte pointed out the importance to maintain individual data sovereignty, arguing that sensitive data should not be solely controlled by large providers, especially when cloud storage introduces additional risks.
A notable suggestion for companies was to recruit former hackers who possess deep knowledge of system vulnerabilities to build stronger defences. This approach aligns with the idea that the best defence is a well-prepared offence.
Key takeaway: Cybersecurity in digital banking requires not just reactive measures but also proactive defence strategies. Engaging with regulators and ensuring individual data sovereignty should be prioritised.
From AI to Web3 – Navigating the New Jobs of Finance
Moderator: Huy Nguyen Trieu
Panelists: Amith Rajan, Hartnell Ndungi, Tariq Mattar
From AI to Web 3, the panelists explored the emerging jobs in finance and the importance of having close collaboration with senior leaders, safeguarding and reskilling the current workforce, and to equip future talent with the right skills for sustainable growth.
With AI transforming various industries, the responsibility to upskill falls on individuals. The panel emphasised that the most stable jobs are often the first to disappear, making lifelong learning essential to staying relevant in today’s workforce. They emphasised that creativity and resilience are vital for future talent, and that institutions, government bodies must integrate these technologies without losing human expertise.
CFTE Co-Founder, Huy Nguyen Trieu shared his insights from “AI-fication of Jobs” highlighting the impact of AI on the workforce, mapping three potential futures: mass job displacement, the rise of supercharged professionals, and the emergence of creative disruptors. This reflects that as AI continues to reshape industries, workers must adapt by expanding their skill sets, not just to survive but to thrive in this new environment.
Key takeaway: The finance industry is experiencing a dramatic shift fueled by AI and Web3 technologies. Professionals must take responsibility for continuous learning and upskilling to stay relevant, while future talent needs to be equipped with the creativity and resilience required for sustainable growth. Leadership must support this transformation through active collaboration and fostering a learning culture to embrace AI’s potential thoughtfully and create opportunities for growth and unity in the workforce.

About Fintech Surge 2024
Fintech Surge is a leading event focused on the convergence of finance and technology, bringing together top-tier innovators, investors, and industry leaders to explore the future of fintech. The event covers a wide array of themes, from digital payments to regulatory technology, attracting a global audience interested in the future of finance.
About CFTE
Founded in 2017 in London, the Centre for Finance, Technology and Entrepreneurship (CFTE) is a global platform for education in FinTech and the future of financial services. More than 100,000 professionals from 100+ countries have participated in CFTE programmes to accelerate their careers in finance. CFTE’s objective is to equip professionals and students with the skills to thrive in the new world of digital finance.
Contact: learning@cfte.education
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