What is Fintech?

Considering some definitions provided by Oxford English Dictionary (n.d.) and Shueffel (2016), Fintech is represented by a set of computer technologies that are to assist in and enable financial services to improve such aspects as customer service or data processing. Despite that some definitions presume its centrality to financial services, some highlight its external nature, as a variety of processes being added to existing infrastructure (for example, the addition of new technology like automated processes or machine learning). The term among the folk has started its rise in 2011, with some rare mentions to skyrocket starting from 2015, as many aspiring post-crisis startups and technologies began to receive prominence.

Common Features of Fintechs

Fintech organisations tend to have a variety of similar traits that are worth highlighting. 

1. Fintech businesses are “need-focused,” which means they unbundle financial services and rely on customisation to create personalised solutions.
2. They tend to expand the services of incumbents to previously ill-covered customer groups or create totally new forms of service.
3. Customers, as a result of their strategically central role in developing the businesses’ value propositions, are facing the blurring line between who makes products and services and who utilises them, since the creation of a platform frequently entails just bridging the network rather than fully separating each participant.
4. Quite often one of the premises is to take out third parties or additional steps of the process.
5. The need for expansion and fresh views on user experience/user interface are pushing forward the simplicity and “playfulness” of brand interactions.

Fintech Landscape

In its quest to capture the landscape of Fintech in Australia, KPMG (2020) divided Fintech among the following domains (plus a couple of other we considered essential):

Fintech Origins

In a study report published in 2015, Arner et al., (2015) attempted to evaluate the evolution of Fintech. “The term’s roots may be traced to the early 1990s and related to the ‘Financial Services Technology Consortium,’ an initiative started by Citigroup to assist technical collaboration efforts,” write Ibid. Indeed, the authors’ source, an article published by the media site American Banker, references a Citigroup initiative called “Fintech” that began in the early 1990s (Hochstein, 2015). The American Banker also released another story titled “Friday Flashback: Did Citi Coin the Term ‘Fintech’?” on the term Fintech. “[t]he story below published in American Banker in August 1993, and features the first use we could discover of the now-trendy phrase ‘Fintech’”, according to an editor’s note (Ibid). It references Fintech as a project label used by Citibank. This is the first paper cited by Hochstein (2015) and subsequently Arner et al. (2015) when claiming that the term Fintech originated in the early 1990s.

Despite this, the word Fintech was coined in 1972. Mr Abraham Bettinger, from Hanover Trust, provided the following definition in a scholarly article detailing models on how he had analysed and solved daily banking problems encountered at the bank (Oshodin et al., 2019): “Fintech is an acronym that stands for financial technology, combining bank expertise with modern management science techniques and the computer (Bettinger, 1972). Bettinger’s work was not wholly overlooked during his lifetime, as evidenced by an early reference of his work by Warschauer several years after (Oshodin et al., 2019). Even so, it’s possible that the Citibank Fintech project’s imitators in the early 1990s were unaware of Bettinger’s study and chose the same title for their initiative by chance. It is important noting at this time that neither academia nor practice can be definitively recognised as the birthplace of the word Fintech, given the phrase was coined by a practitioner in a scientific journal article.

History of Fintech

Yet, the development itself did not seem to start that late and could be associated with early 1950s, as the first stage of the transit from physical means of information exchange to digital among financial service providers. It could be linked to first attempts to create a credit card by Diners Club International (n.d.), or progress on Federal Reserve Wire System. According to Nelson (2018), in late June 1967, Barclays installed the first ATM. Though quite coarse when it comes to functionalities, such as a limit of £10 or frequent bugs, it has marked a huge leap forward as it lifted long queues and expanded the service opening time.

Later, the 1970s showcased some other major shifts such as the FINRA-led creation of Nasdaq, which could partly be regarded as the first digital exchange. Though, it needed years to shift from the over-the-counter nature and meaningfully automate reporting and trading (Widder, 1992). One would also mention the creation of SWIFT, i.e. the framework for international bank communication. Its exchange software and messaging standards created a fertile ground for automated and unimpeded interaction between thousands of institutions (SWIFT, n.d.).

Then, the process gained momentum: the 1980s opened the stage for online banking (yet only partial); the 1990s popularised e-commerce and introduced more participants to this movement. Though the biggest impact was brought by the global shake-up, as old institutional arrangements have not only led the world economy to turmoil but also gave birth to a massive distrust in the system by people. As a result, ideas for alternatives were welcomed, ranging from less conventional ways to improve the legacy systems (i.e. make them more transparent or reduce transaction costs) to totally new ways of thinking (like that proposed by blockchain). As some of these endeavours have proved utterly successful, more attention has been paid to corresponding ventures in the following years. Though, it is not yet known whether this phenomenon will peak and fade any time soon, or whether any single set of arrangements will displace the other.

Fintech-related Terms

Thanks to some research provided by Deloitte (n.d.) and CFTE’s older publications, here one could find a list of some of the most common terms associated with Fintech, and thus be able to expand their knowledge.

Fintech Examples

1. Lufax

Once focused on P2P lending, Lufax is a technology-driven online Internet financial marketplace that provides retail credit and wealth management services. 

2. Tinkoff

Made as an experiment for the Russian market, Tinkoff is the region’s digital banking champion, highlighting openness and big data solutions.

3. Brex

Brex, a shining example of a Silicon Valley unicorn, fills a developing vacuum in banking ambitious tech startups, assisting them with cash management and credit needs.

Fintech Regulation

The centricity of technology has provided massive regulatory advantages, as many entities to challenge the traditional incumbents were not subject to regulatory scrutiny. However, as they were increasingly becoming full-fledged players in the industry, be them independent organisations or vassals of larger traditional banking institutions, they are now getting exposed to existing regulation or supplied with the new one.

The major driver of this attention, however, is the state’s sensitivity to potential contagion effects, as consumer bases of the former are growing remarkably. Special attention is currently paid to blockchain-related phenomena, as state representatives and major institutions behind are utterly uncomfortable with potential economic shocks, Ponzi schemes, loss of central power and transaction transparency/irreversibility.

Fintech Largest Centres

fintech startupsrobo advisorsbuy or selltraditional bankingstock trading app

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The UK Independent Continuing Professional Development Accreditation has recently accredited the Payments in Digital Finance online specialisation as more finance professionals enroll to the course amid a global transformation of the payments landscape.

It is astounding to see how a global pandemic has had the power to transform the payments industry, making decades worth of change in a few months. Physical-distancing measures coupled with changing consumer behaviours amid the health-crisis, caused revenues from the payments industry to experience a sharp decline. However, some sectors rebounded, as payments continued in a new form, with a shift in consumers using point of sale (POS) to digital commerce accounts. As forecasted by Accenture, this shift in behavior and practices will turn into the ‘new normal’ with an expected 2.7 trillion transactions turning into cards and digital payments from cash, within the next decade.

This global transformation raises many questions about knowledge and skills. As stated by Deloitte, today talent is one of the top three concerns of payments leaders. In the light of this predicament, individuals and organisations need to seek reskilling and upskilling development programs to get ready for those new technologies.

CFTE and BIB’s Payments in Digital Finance Specialisation was specifically designed for this matter. Curated by digital finance leaders, policy makers and academics, this specialisation gathers the most up-to-date knowledge within the payments sphere, aiming at giving finance professionals the right set of skills for the years to come. The recent accreditation of CPD confirms CFTE and BIB’s mission of supporting professionals when learning new skills, as they will now be earning CPD credits for their lifelong career portfolio.

Finally, with Payments in Digital Finance being accredited, all CFTE courses are now accredited in the UK by CPD. Read more about the international accreditations CFTE courses received.

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